Position Summary

In this role, you will be responsible for managing the overall operations of the community in accordance with applicable federal, state, local, and FSCSC standards and regulations. They ensure the community operates in a sound financial position while consistently emphasizing high quality standards. Additionally, the Executive Director must create partnerships and allegiances with the community to ensure local needs are met.

Essential Functions, Key Duties, & Responsibilities

• Responsible for achieving organizational, financial, and quality objectives.
• Ensure that service lines and programs are responsive to community needs, and that quality care is delivered in the most effective and economical fashion.
• Oversee the development and implementation of written policies and procedures that reflect the goals and objectives of the community.
• Ensure that residents and associates have the right to fair and equitable treatment, personal choice, individuality, privacy, property, and civil rights, including the right to wage complaints.
• Oversee the establishment and maintenance of a public relations program that serves the best interest of the community.
• Establish and maintain a working relationship with medical professionals and health-related communities and organizations through formal and transfer agreements as needed.
• Meet with department supervisors to discuss operations and address problem areas, making corrections to improve services.
• Prepare an annual operating budget for approval and allocate the resources to support the community’s programs and activities. This includes analyzing resident charge structures and recommending timely raises in rates to generate the necessary income for continued resident care.
• Assure that adequate financial records and cost reports are submitted to authorized government agencies as required.
• Represent the community in interactions with outside agencies, including governmental agencies and third-party payers. Ensure that an authorized representative of the community is designated when unable to attend such meetings.
• Delegate authority, responsibility, and accountability to responsible department heads.
• Attend and participate in educational workshops, seminars, and meetings to retain third-party payers. Ensure that an authorized representative of the community is designated when unable to attend such meetings.
• Assure that the community is maintained in a clean and safe manner for resident comfort and convenience, and that necessary equipment and supplies are available to perform such duties/services.
• Plan, implement, and maintain an adequate liaison with families or residents.
• Perform other duties as assigned.
• Comply with all policies and procedures and any updates.

Position Requirements

Education: Bachelor’s Degree; preferably in business/management related field

Licenses/Certifications: State Administrator license/certification if applicable

Experience: 3+ years of experience in long-term care

Skills & Abilities:

• Elite communication skills
• Ability to connect with residents, prospective residents, family members, and associates in a meaningful way

Travel: Limited travel may be required for events/training